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<h1 id="eyewear-warranty">EYEWEAR WARRANTY</h1>To start an eyewear warranty claim, please send an email to <a href="mailto:support@roka.com">support@roka.com</a> with the following information:1. Your ROKA order number&#xA0;2. Photos of the issue you are experiencing3. Your current shipping address <h1 id="gear-warranty">GEAR WARRANTY</h1>To start a gear warranty claim, please contact ROKA Multisport&apos;s customer service team at &#xA0;<a href="mailto:support@rokamultisport.com" style="text-decoration:none;">support@rokamultisport.com</a>.

To start an eyewear warranty claim, please send an email to support@roka.com with the following information:. 1. Your ROKA order number. 2. Photos of the issue you are experiencing. 3. Your current shipping address. To start a gear warranty claim, pl

How do I start a warranty claim?

Warranty

What makes ROKA eyewear unique?

Does ROKA have retail locations?

How do I apply for sponsorship with ROKA?

How do I make a bulk order with ROKA?

About ROKA

Can I try on frames before buying?

What are ROKA's widest frames? Smallest?

What lens coatings do you offer?

How do I make fit adjustments to my glasses?

What do the numbers on the inside of the frame mean?

What is the best way to care for my lenses?

What are the measurements of your frames?

What are polarized lenses?

What is VLT?

Does ROKA offer replacement lenses and nose pads?

Does ROKA eyewear have UV protection?

Which case do I need for my frames?

When will an item be back in stock?

ROKA Eyewear

What prescription range works for your lenses and frames?

What lens materials do you offer?

What is pupillary distance (PD)?

What is the difference between single-vision and progressive lenses?

What are progressives? What are ROKA's progressive lens options?

Are progressive lenses available for APEX sunglasses?

Can a progressive prescription be used for single-vision glasses?

What information do I need to place my prescription order?

How do I upload my prescription?

Can I submit my prescription after I place my order?

Can I order multiple glasses with different prescriptions?

Can I get a plano lens with just the progressive reader at the bottom?

Can I use insurance to purchase glasses?

Where can I find my itemized receipt?

Health Plan Participants: Access The Machine Readable Files

Prescription FAQs

What is your return policy?

How do I return my order?

Returns

What is your warranty policy?

What is the Maverick Collective Reward System?

How do I redeem my Maverick Rewards?

Can I add a ROKA discount to a ROKA Multisport order?

Can I add a discount to my order?

Does ROKA offer a discount for military, first responders, or healthcare professionals?

How do I start a warranty claim?Updated 2 months ago

EYEWEAR WARRANTY

GEAR WARRANTY