# How do I start a warranty claim?

> EYEWEAR WARRANTY     To start an eyewear warranty claim please send an email to  supportrokacom  with the following information  1 Your ROKA order number  

Source: https://support.roka.com/en_us/how-do-i-start-a-warranty-claim-rJHW8u8Jbe

Last updated: 2026-10-01T16:45:08.026Z

## **Eyewear Warranty**

If you're experiencing an issue with your ROKA eyewear, we're here to help. To start a warranty claim, please fill out our warranty form [here](https://roka.kustomer.help/contact/%20warranty-claim%20-ryTW0bD7Ze) and include the following:

1.  Your ROKA order number
2.  Photos of the issue
3.  Your current shipping address

Our team will review your submission and follow up as soon as possible.

### **Gear Warranty (Wetsuits, Swim Gear & Multisport Items)**

ROKA and ROKA Multisport operate independently. For warranty claims on wetsuits, swim gear, and multisport items, please contact ROKA Multisport's customer service team directly at [support@rokamultisport.com](mailto:support@rokamultisport.com)