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EYEGLASSES

GEAR

BLUE LIGHT

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READERS

Roka

<p>If your product arrived damaged or the wrong item was received, please contact us <a href="https://support.roka.com/en-US/contact">here</a> and include your ROKA order number and we will be happy to assist.</p>

If your product arrived damaged or the wrong item was received, please contact us here and include your ROKA order number and we will be happy to assist.

What Happens If My Product Arrives Damaged Or I Receive The Wrong Item?

US Order Management & Shipping

What Makes ROKA Eyewear Unique?

Does ROKA Have Retail Locations?

How Do I Apply For ROKA Sponsorship?

How Do I Redeem My Maverick Rewards?

How Do I Make A Bulk Order With ROKA?

Health Plan Participants: Access The Machine Readable Files

About ROKA

What Style Is Best For My Face?

Can I Try On Frames Before Buying?

What Prescription Range Works For Your Lenses And Frames?

What Lens Materials And Lens Coatings Do You Offer?

If I Don't Have My Prescription On Hand, Can I Submit It Later? Within What Time Frame?

Can I Order Multiple Glasses With Different Prescriptions?

Can I Use Contact Lens Prescription For Ordering Glasses?

What Information Do I Need To Provide ROKA To Place My Prescription Order?

What Is Pupillary Distance (PD)?

Can A Progressive Prescription Be Used For Single Vision Glasses?

My Prescription Expired. Can You Fulfill My Order Based Off My Old Prescription?

How Do I Upload My Prescription?

How Do I Make Fit Adjustments To My Glasses?

What Do The Numbers On The Inside Of The Frame Mean?

What Are ROKA's Widest Frames?

Does ROKA Offer Replacement Lenses?

What Are Progressives? What Are ROKA's Progressive Lens Options?

What Are The Smallest Frames For Prescription Eyewear?

Where Can I Find Replacement Nose Pads?

Are Progressive Lenses Available For APEX Sunglasses?

What is the right way to clean my lenses?

Can I Get A Plano Lens With Just The Progressive Reader At The Bottom?

What's The Difference Between Single-Vision And Progressive Lenses?

What Are Polarized Lenses?

What are the measurements of your frames?

ROKA Prescription Eyewear

What Is VLT?

What Is The Best Way To Care For My Lenses?

What are ROKA's widest frames?

Does ROKA Eyewear Have UV Protection?

ROKA Non Prescription Eyewear

How Do The Maverick Models Differ?

How Do The Viper Models Differ?

How Do I Put On My Wetsuit?

Can I Return My Wetsuit After Swimming In It?

How Do I Put On And Take Off My Viper Swimskin?

How Do I Repair A Small Tear On My Wetsuit?

What Is The Best Way To Care For My Wetsuit?

What Size Wetsuit Should I Wear?

What's The Difference Between Swimskins And Tri Suits?

How Do I Care For The My ROKA Tri Suit?

How Do I Care For The Anti-Fog Coating In My Goggles?

ROKA Gear

What Are The US Shipping Options?

When Will I Receive My Order?

Can I Cancel My Order?

Can I Change The Shipping Address If The Order Has Not Been Shipped?

What Happens If My Package Is Lost?

I Cannot Access My Account

Can I Add A Discount To My Order?

Do You Offer Discounts For Military, First Responders And Health Professionals?

How Can I Find My Teams Discount?

Is Prescription Eyewear Available Through The EU/UK Sites?

What is Route Package Protection?

Can I Make A Purchase If I'm Outside The US?

What Are ROKA's International Shipping Options?

Will I Have To Pay Taxes Or Duties?

International Order Management & Shipping

What Is Your Return Policy?

Can I Still Use My Discount Code For A New Order After Doing A Return?

Can I Exchange Something I Purchased?

What is the return policy on Outlet products?

How Do I Return My Order?

EYEWEAR WARRANTY

GEAR WARRANTY

OUTLET SALE WARRANTY

LIMITATIONS OF LIABILITY

What Is Your Warranty Policy?

US RETURNS

INTERNATIONAL THROUGH US SITE

UK RETURNS

EU RETURNS

Warranty, Returns & Exchanges

What is the Outlet section?

How does the Outlet differ from a normal sale?

An item that I wanted in the Outlet is now out of stock. When will that item come back in stock?

Can I use a discount code on an Outlet item?

Outlet Sales

What Happens If My Product Arrives Damaged Or I Receive The Wrong Item?Updated 7 months ago