What are your shipping options?Updated 10 days ago
US Shipping Options
ROKA is proud to offer shipping to all 50 U.S. states, Washington D.C., U.S. Territories, and Minor Outlying Islands.
Free Shipping: Enjoy free ground shipping on orders of $150 or more to the 48 contiguous United States. We also ship to P.O. Boxes and APO/FPO addresses.
Shipping Methods:
Ground Shipping: 2-7 business days in transit after shipment (5-10 business days for Alaska and Hawaii).
2-Day Shipping: Delivered within 2 business days after shipment.
Next Day Shipping: Delivered within 1 business day after shipment.
Note: Orders with expedited shipping are still subject to the standard build times listed on the product pages.
Important Information:
- The standard ship time to Alaska and Hawaii is 10 business days. Expedited shipping options are available at checkout for these states.
- For shipments to P.O. Box addresses, please select Ground Shipping. These orders will be delivered by USPS and automatically routed through a USPS carrier method. Typically, these orders take 5-10 business days to ship.
Shipments to U.S. territories (including Puerto Rico), Minor Outlying Islands, and APO/FPO/DPO addresses will be shipped via USPS Priority International. The standard shipping timeframe for these orders is 6-10 business days from the shipping date.
Please note that all orders are subject to our processing and fulfillment times in addition to the shipping timeframes. If you have any questions, feel free to reach out to our support team!
International Shipping Options
ROKA is pleased to offer shipping to most countries around the world.
Shipping Method: International orders placed through our U.S. website are shipped from our U.S. fulfillment center via DHL Worldwide Express.
Delivery Time: Average delivery times vary by location and may be subject to delays due to customs processing.
Important Information:
Customers are responsible for all duties and local taxes when ordering from our U.S. website. These charges are paid upfront.
For international returns, please note that shipping, duties, and taxes are non-refundable.
We cannot mark items as “gift” or “sample” to reduce duty charges.
If you have any questions or need further assistance, feel free to reach out to our support team!