ROKA is proud to offer shipping to all 50 U.S. states, Washington D.C., U.S. Territories, and Minor Outlying Islands. Free Shipping: Enjoy free ground shipping on orders of $150 or more to the 48 contiguous United States. We also ship to P.O. Boxes a
Prescription Eyewear: Ships within 5-10 business days. Non-Prescription Eyewear: Ships within 5 business days. Note: the build time starts the day your prescription is approved by our optician team. To learn more about our shipping options, see our s
Through our US site, taxes and duties are calculated upon checkout.
Orders can be canceled up until they are processed and shipped. Once an order has been shipped, we are unable to cancel. Once an order is submitted, we cannot make any changes. However, there is a small window for cancellations, so you can reorder wi
If your order looks to be lost in transit or did not arrive in perfect condition—this is the last thing we want for you. Please reach out to us at [email protected] with your order number, shipping address, a photo of the damage, and a quick note on t
The following payment methods can be used to purchase on roka.com:. Credit/Debit Cards: Visa, Mastercard, and American Express. ShopifyPay. Google Pay for the Android app in the US. Apple Pay for the iOS app. PayPal. ROKA eGift Cards. Third-party gif
Route offers package protection for your ROKA order and willfully protect your package in the event that it is lost, damaged, or stolen. Route Package Protection is automatically added to your ROKA order, but you can opt out of this service at checko