Need immediate support with eyewear? Let's chat!

Have a gear question? Please visit rokamultisport.com

Have an eyewear question? We're available around the clock by email.

Have a gear question? Please visit rokamultisport.com

Phone support for eyewear is available Monday - Friday 08:00 AM - 05:00 PM CDT

Have a gear question? Please visit rokamultisport.com

Eyeglasses

Readers

Sunglasses

Roka

<h3 dir="ltr" id="isPasted">Fulfillment Times</h3>Prescription Eyewear:&#xA0;Ships within 5-10 business days.Non-Prescription Eyewear:&#xA0;Ships within 5 business days.Note: the build time starts the day your prescription is approved by our optician team&#xA0;To learn more about our shipping options, see our shipping options page HERE (link to what are my shipping options article?)<h3 dir="ltr" id> </h3><h3 dir="ltr" id="order-tracking">Order Tracking</h3>Once your order has been placed, you will receive a confirmation email with your order details. A tracking email will follow once it has been processed and fulfilled.Tracking information may not be immediately available after your order has been processed and can take up to 24 hours for the number to become active. If you don&apos;t see any updates right away, please be patient and check back later.

Prescription Eyewear: Ships within 5-10 business days. Non-Prescription Eyewear: Ships within 5 business days. Note: the build time starts the day your prescription is approved by our optician team. To learn more about our shipping options, see our s

When will my order ship?

Order Management & Shipping

What makes ROKA eyewear unique?

Does ROKA have retail locations?

How do I apply for sponsorship with ROKA?

How do I make a bulk order with ROKA?

About ROKA

Can I try on frames before buying?

What are ROKA's widest frames? Smallest?

What lens coatings do you offer?

How do I make fit adjustments to my glasses?

What do the numbers on the inside of the frame mean?

What is the best way to care for my lenses?

What are the measurements of your frames?

What are polarized lenses?

What is VLT?

Does ROKA offer replacement lenses and nose pads?

Does ROKA eyewear have UV protection?

Which case do I need for my frames?

When will an item be back in stock?

ROKA Eyewear

What prescription range works for your lenses and frames?

What lens materials do you offer?

What is pupillary distance (PD)?

What is the difference between single-vision and progressive lenses?

What are progressives? What are ROKA's progressive lens options?

Are progressive lenses available for APEX sunglasses?

Can a progressive prescription be used for single-vision glasses?

What information do I need to place my prescription order?

How do I upload my prescription?

Can I submit my prescription after I place my order?

Can I order multiple glasses with different prescriptions?

Can I get a plano lens with just the progressive reader at the bottom?

Can I use insurance to purchase glasses?

Where can I find my itemized receipt?

Health Plan Participants: Access The Machine Readable Files

Prescription FAQs

What is your return policy?

How do I return my order?

Returns

What is your warranty policy?

How do I start a warranty claim?

Warranty

What is the Maverick Collective Reward System?

How do I redeem my Maverick Rewards?

Can I add a ROKA discount to a ROKA Multisport order?

Can I add a discount to my order?

Does ROKA offer a discount for military, first responders, or healthcare professionals?

When will my order ship?Updated 14 days ago

Fulfillment Times

Order Tracking