Prescription FAQs

What prescription range works for your lenses and frames?

See range limits below for the styles we currently offer. Some combinations of frame, prescription, and pupillary distance may be rejected by the lab.

What lens materials do you offer?

Our prescription lens material options are polycarbonate, trivex, and high index. Our polycarbonate (or PC) lenses are the highest quality PC lenses on the market. They are lightweight, offer impact resistance, and protect from 100% UV light. Our tri

What is pupillary distance (PD)?

Pupillary Distance is the distance in millimeters between your pupils. This measurement helps us to find the correct optic center of your lens and is specific to your proportions. We will need one to accurately input your prescription, as an inaccura

What is the difference between single-vision and progressive lenses?

Single-vision lenses offer one correction throughout the entire lens (typically for distance or reading). Progressive lenses offer multiple corrections in one lens, with distance correction on top to reading correction on the bottom. This means you d

What are progressives? What are ROKA's progressive lens options?

Progressive prescriptions naturally transition from your distance correction to your reading correction. Unlike bifocals, this is a natural transition and does not switch abruptly. ROKA offers 3 progressive lens options:. Our Standard Progressive opt

Are progressive lenses available for APEX sunglasses?

At this time we do not offer progressives for our Advanced Performance (APEX) collection.

Can a progressive prescription be used for single-vision glasses?

Yes! When you are building your order, select the "send prescription later" option. Once your order is completed, our optician team will reach out via email and you can reply with your specifications.

What information do I need to place my prescription order?

You will need an unexpired, doctor-signed copy of your prescription and your pupillary distance (PD). Your PD may be reflected on your prescription. If not, you can use the PD measuring tool at checkout or contact your eye doctor. Note: Contact lens

How do I upload my prescription?

After clicking "Select Lenses & Buy" on a product page, you will be asked a series of questions about the prescription type, lens material, and upgrades you would like for your glasses. You will then be asked if you want to upload a picture of your p

Can I submit my prescription after I place my order?

You can submit your order without a prescription, but we cannot begin processing your order until we receive a valid prescription. You'll be prompted by email to send our support team your prescription shortly after completing your purchase. Once you

Can I order multiple glasses with different prescriptions?

Absolutely! When you build a pair of glasses on the product page, you will be prompted to upload a prescription. This will happen for each pair you select, so you will have the opportunity to upload a different prescription for any additional pairs.

Can I get a plano lens with just the progressive reader at the bottom?

If you would like a progressive reader with non-prescription on the top of the lens and your near vision correction at the bottom, we do have a way to fulfill this request!. You will need to submit an appropriately written prescription, including all

Can I use insurance to purchase glasses?

While we're not affiliated with any insurance companies, you can still submit for reimbursement! We’ll automatically provide you with an itemized receipt in your customer account page so you can request reimbursement from your insurance provider base

Where can I find my itemized receipt?

Looking for an itemized receipt to submit for insurance, HSA or FSA purposes? Log into your ROKA account, click on the order in question, and you'll find a 'download itemized receipt' option.

Health Plan Participants: Access The Machine Readable Files

Health Plan Participants, to access the machine-readable files click HERE