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Prescription FAQs

What prescription range works for your lenses and frames?

See range limits below for the styles we currently offer. Some combinations of frame, prescription, and pupillary distance may be rejected by the lab. Please note: Wind Down Rx Range Limit is Sphere -3.00 to -6.00 and Cylinder 0.00 to -2.00.

What lens materials do you offer?

Our prescription lens material options are polycarbonate, trivex, and high index. Our polycarbonate (or PC) lenses are the highest quality PC lenses on the market. They are lightweight, offer impact resistance, and protect from 100% UV light. Our tri

What is pupillary distance (PD)?

Pupillary Distance is the distance in millimeters between your pupils. This measurement tells us where to focus your prescription in the lens. We will need one to accurately input your prescription An inaccurate measurement can result in blurry visio

What is the difference between single-vision and progressive lenses?

Single-vision lenses offer one correction throughout the entire lens (typically for distance or reading). Progressive lenses offer multiple corrections in one lens, with distance correction on top to reading correction on the bottom. This means you d

What are progressives? What are ROKA's progressive lens options?

Progressive prescriptions naturally transition from your distance correction to your reading correction. Unlike bifocals, this is a natural transition and does not switch abruptly. ROKA offers 3 progressive lens options:. Our Standard Progressive opt

Are progressive lenses available for APEX sunglasses?

At this time we do not offer progressives for our Advanced Performance (APEX) collection. We recommend styles like Torino, Bandera, Barton, and Oslo as an alternative, all of which are available in progressives. You can find all of our progressive co

Can a progressive prescription be used for single-vision glasses?

Yes, if you'd like single vision options for distance, computer, or reading use please place a single vision order and let us know which option you'd like. We may reach out for use type clarification as well. We can also provide progressive readers,

What information do I need to place my prescription order?

You will need an unexpired, doctor-signed copy of your prescription and your pupillary distance (PD). Your PD may be reflected on your prescription. Pupillary distance is the measurement between your two pupils. It can be entered as a combined measur

How do I upload my prescription?

After clicking "Select Lenses & Buy" on a product page, you will be asked a series of questions about the prescription type, lens material, and upgrades you would like for your glasses. You will then be asked if you want to upload a picture of your p

Can I submit my prescription after I place my order?

You can submit your order without a prescription, but we cannot begin processing your order until we receive a valid prescription and pupillary distance. You'll be prompted by email to send our support team your prescription shortly after completing

Can I order multiple glasses with different prescriptions?

Absolutely! When you build a pair of glasses on the product page, you will be prompted to upload a prescription. This will happen for each pair you select, so you will have the opportunity to upload a different prescription for any additional pairs.

Can I get a plano lens with just the progressive reader at the bottom?

If you would like a progressive reader with non-prescription on the top of the lens and your near vision correction at the bottom, we do have a way to fulfill this request!. To proceed, simply place an order for prescription progressives. You will ne

Can I use insurance to purchase glasses?

While we're not affiliated with any insurance companies, you can still submit for out-of-network reimbursement! We’ll automatically provide you with an itemized receipt in your customer account page so you can request reimbursement from your insuranc

Where can I find my itemized receipt?

Looking for an itemized receipt to submit for insurance, HSA or FSA purposes? Log into your ROKA account, click on the order in question, and you'll find a 'download itemized receipt' option. This option will not be available for non-prescription ord

Health Plan Participants: Access The Machine Readable Files

Health Plan Participants, to access the machine-readable files click HERE